AI Voice, SMS & CRM Automation

The Relay AI Platform

An AI Communication Platform Built Around Leads, Conversations, and Follow-Up.

Relay AI brings voice agents, SMS, email, CRM, workflows, transcripts, summaries, and analytics into one connected system so your team can capture more opportunities and move faster.

The System Behind Every Lead

More Than an AI
Phone Agent.

Answering the call is only the first step. The real value comes from what happens next.

Relay AI helps businesses capture the conversation, qualify the opportunity, organize the details, trigger follow-up, and give the team a clear view of every lead.

That means fewer missed opportunities, cleaner handoffs, better follow-up, and more visibility into what is actually happening across calls, texts, emails, and campaigns.

Platform Components

Built for the Entire
Customer Journey.

Capture every conversation, organize every lead, automate every follow-up, and give your team complete visibility into what happens before, during, and after the call.

AI Voice Agents

Use AI agents to answer inbound calls, run outbound campaigns, qualify leads, ask the right questions, and route conversations based on urgency, fit, or next step.

Built-In CRM

Manage leads, pipelines, contact records, notes, transcripts, call summaries, SMS, email, appointments, and lead status inside one connected system.

SMS & Email Automation

Create follow-up workflows based on CRM status, missed calls, appointment activity, lead type, or custom business rules.

Conversation Intelligence

Turn every conversation into useful business data with recordings, transcripts, summaries, lead scores, sentiment, urgency, and recommended next steps.

Reporting & Visibility

Monitor call volume, lead quality, appointment activity, campaign performance, follow-up activity, and agent outcomes.

Agent Configuration

Configure agents around specific industries, use cases, scripts, qualification logic, routing rules, escalation paths, and follow-up needs.

CRM Differentiator

Built to Connect
The Conversation to The Business Process.

Relay AI is designed around real operational workflows. It does not simply answer a question and disappear.

It can capture the lead, update the CRM, start a follow-up sequence, alert the team, route an urgent opportunity, or prepare the next step automatically.

The goal is simple: every conversation should have a clear outcome and a clear next action.

See how Relay AI can fit your workflow

See How Relay AI Can Fit
Your Workflow

Whether you need inbound answering, outbound follow-up, missed-call recovery, lead qualification, appointment booking, or CRM-based automation, Relay AI can be configured around the way your business operates.

Never miss another lead.

Relay answers calls, qualifies enquiries and follows up automatically, helping you turn more leads into booked business.