AI Agents for Real Business Conversations
Relay answers calls, qualifies enquiries, manages your pipeline and follows up automatically, so no lead is missed.
Stop Building Workflows.
Let the Agent Manage the Flow.
The Old Way
The Relay Way
Built to Handle Every Conversation Automatically.
Built-in CRM with transcripts, summaries, and lead stages
24/7 inbound AI answering
Outbound AI calling and follow-up
Specialized agents for real estate, home services, medspas, and more
Most businesses do not lose leads because they lack interest. They lose them because the follow-up breaks.
Calls get missed. Forms sit too long. Texts go unanswered. Team members forget to follow up. Leads fall through the cracks because the first conversation is disconnected from the rest of the business.
Relay AI is Designed to Close that Gap
From First Contact to Next Action, Relay Keeps the Conversation Moving
Relay AI is not just an AI receptionist. It is a communication and lead operations platform built around specialized agents, a connected CRM, and automated workflows.
AI Voice Agents
Answer inbound calls, run outbound campaigns, qualify leads, handle objections, and route high-value opportunities to the right person.
Built-In CRM
Track leads, conversations, transcripts, call summaries, SMS, email, appointments, notes, and pipeline stages in one place.
SMS & Email Workflows
Trigger follow-ups based on lead status, appointment activity, missed calls, no-shows, long-term nurture, or custom business rules.
Industry-Specific Agents
Deploy agents trained around the language, workflows, and qualification logic of specific industries and roles.
Call Intelligence
Record, transcribe, summarize, score, and analyze conversations so your team knows exactly what happened and what to do next.
Human Escalation
Route urgent, complex, or high-value conversations to the right person with the context already captured.
Specialized Agents for The Conversations That Matter Most
Relay AI is built around specialized agents, not generic bots. Each agent is configured for a specific industry, role, and workflow so conversations feel more relevant and outcomes are easier to manage.
Real Estate
Acquisition Agent
Qualifies sellers, captures property details, identifies motivation, books appointments, and follows up with cold, warm, and reactivated leads.
Home Services
Intake Agent
Answers calls, identifies service needs, detects urgency, routes emergencies, confirms service areas, and captures job details for dispatch or follow-up.
Medspa Booking Agent
Handles treatment inquiries, captures client interest, books consultations, sends reminders, and follows up with prospects who do not immediately schedule.
Legal Intake Agent
Captures new case inquiries, gathers relevant details, routes urgent matters, and creates clean intake records for review.
Digital Services
Lead Agent
Qualifies inbound leads, identifies business needs, captures budget and timing signals, and books sales conversations with better context.
The Call is Only The Beginning. The CRM is Where The Value Compounds
Most AI phone tools stop after the conversation. Relay AI connects the conversation to the operating system behind it.
Every call, text, email, summary, status change, and follow-up lives inside the CRM so teams can see what happened, what matters, and what needs to happen next.
- Lead pipelines and status tracking
- Call recordings and transcripts
- AI-generated summaries and action items
- SMS and email history
- Lead scoring and urgency indicators
- Notes, assignments, and internal collaboration
- Follow-up workflows tied to CRM status
- Unified conversation timeline
Follow-Up Should Not Depend on Memory
Relay AI helps teams create simple, powerful workflows that trigger based on what is happening in the CRM.
When a lead is new, no-shows, books, goes cold, or needs nurturing, Relay can send the right message, create the next task, or route the opportunity automatically.
New Lead
Workflow
AI answers the call, captures the details, creates the CRM record, sends a confirmation text, and alerts the team.
Missed Call
Recovery
A call gets missed, Relay sends an instant SMS, creates a lead, triggers follow-up, and gives the team a chance to recover the opportunity.
No Response
Workflow
If a lead does not respond, Relay can send a follow-up SMS, email the prospect, schedule another outreach attempt, or flag the lead for manual review.
Appointment
Booked Workflow
Once an appointment is booked, Relay can send confirmation messages, reminders, pre-appointment instructions, and post-call follow-up.
Know What Happened Without Listening to Every Call
Relay AI gives teams visibility into conversations without forcing them to manually review everything.
Every interaction can be recorded, transcribed, summarized, scored, and organized around the next action.
- Live call visibility
- Call recordings
- Full transcripts
- AI summaries
- Sentiment and urgency indicators
- Lead quality scoring
- Suggested next steps
- Transfer and escalation options
One Platform. Specialized Agents for Different Markets
Relay AI is designed to support multiple industries through specialized agent configurations, workflow templates, and CRM logic.
Instead of forcing every business into one generic script, Relay adapts around the conversations that matter in each market.
- Real Estate
- Home Services
- Medspas
- Legal
- Digital Agencies
- Professional Services
- Lead Generation Teams
- Sales Operations
Launch an AI Agent Without Rebuilding Your Entire Operation
Choose Your
Agent
Select the agent type and use case that fits your business or campaign.
Configure the Workflow
Define scripts, qualification questions, routing rules, lead stages, follow-up logic, and escalation paths.
Connect Your Channels
Use phone, SMS, email, calendar, CRM, and campaign sources to centralize lead activity.
Go Live and Improve
Review transcripts, summaries, outcomes, and lead quality to keep improving the agent over time.
Built to Keep Every Conversation Moving
24/7
< 30 sec
response time.
100%
Conversations automatically logged to the CRM.
5+
Communication channels connected.
Elevate Plumbing
How Elevate Plumbing Uses AI to Book More Service Calls
Carter Realty Group
Lumina Aesthetics
How Lumina Aesthetics Automates Appointment Follow-Up
A Growing AI Workforce for Business Communication
Relay AI is being built for a future where businesses use specialized AI agents across sales, support, intake, follow-up, and operations.
As the platform grows, businesses will be able to deploy different agents for different roles, campaigns, markets, and customer journeys while keeping every conversation connected inside the CRM.
Every Lead Deserves
a Next Step
