Built by Operators Who Needed It First
Relay was founded by operators with deep experience in design, digital marketing and real estate. We built Relay to fix the problems we kept running into in our own businesses and our clients’: slow lead response, inconsistent follow-up and opportunities lost between the first inquiry and the booked appointment.
We Built Relay Because We Needed It
Between us, we’ve spent years designing websites, running digital marketing campaigns and working in real estate. Across all of it, we saw the same pattern. Generating leads was rarely the hardest part. Responding to them quickly, following up consistently and keeping every conversation organized was.
Leads went cold while teams were busy. Good opportunities slipped through because follow-up depended on someone remembering. Calls went to voicemail, and nobody knew what had been said or what should happen next.
So we built Relay: AI agents, a booking engine and a CRM that work together to answer, follow up, qualify and book. We use it heavily in our own businesses every day, and that’s where most of the product decisions come from.
The Problems We Set Out to Solve
Our goal is simple: help businesses turn more of the leads and conversations they already have into customers.
Respond in seconds, not hours
Every new lead gets a call or text while their interest is at its peak, day or night.
Follow-up that actually happens
Consistent, automatic follow-up by call and text until there’s a clear outcome.
Nothing falls through the cracks
Every conversation, summary and next step is logged in one CRM your whole team can see.
Customers looked after
Calls answered, questions handled and decisions brought to the right person, 24/7.
What We Believe
A few principles guide how we build Relay and how we work with every client.
Built by operators
We run real businesses on Relay. If a feature doesn’t help us book more and follow up better, it doesn’t ship.
People stay in control
Relay handles the repetitive work and hands off to your team whenever judgment or a personal touch matters.
Results over features
We measure success in faster responses, booked appointments and customers served, not in feature lists.
Straightforward pricing
Published plans, clear usage rates and a team that tells you honestly whether Relay is the right fit.
Talk to a Relay Agent Right Now
Rachel is the same kind of Relay agent we use in our own businesses. Ask her anything, or play the part of a lead and see how she qualifies you and books the next step.
- Natural, real-time conversation
- Your questions, rules and handoffs
- Every conversation summarized in the CRM
About Relay FAQs
Want to talk to the team behind Relay? Book a demo and we’ll walk through your leads, follow-up and goals together.
Who is behind Relay?
Relay was founded by business owners with backgrounds in design, digital marketing and real estate, who built it to fix slow lead response and inconsistent follow-up in their own businesses.
Do you use Relay in your own businesses?
Yes. We use Relay heavily in our own businesses every day, and much of the product comes from what we’ve learned running it ourselves.
Who is Relay built for?
Businesses that rely on fast response and consistent follow-up, including agencies, automotive, home services, professional services, real estate and multi-location businesses.
How can I get in touch?
Book a demo to see Relay with your own leads and workflows, or contact our team with any questions.
Let’s Fix Your Follow-Up Together
Book a demo and see how Relay can respond, follow up and book for your business, the same way it does for ours.