Missed Call Revenue Calculator
Every unanswered call is a customer who might call someone else. Move the sliders to estimate how much revenue missed calls could be costing your business each month and each year.
- Uses your own call volume, close rate and job value
- Shows monthly and yearly impact
- Free, instant and no email required
Estimates are based only on the numbers you enter and are for planning purposes. Your results will vary.
How the Calculator Works
A simple, transparent estimate. Every number comes from your inputs, so you can test best and worst cases.
Missed calls per month
Your weekly inbound calls, multiplied by about 4.33 weeks, multiplied by the share of calls that go unanswered.
Lost opportunities
Missed calls that are new business, multiplied by the share of those callers who don’t try again.
Lost customers or jobs
Lost opportunities multiplied by your normal close rate on new inquiries.
Lost revenue
Lost customers or jobs multiplied by the average value of a new customer or job.
Turn Missed Calls Back Into Booked Jobs
Relay texts back every missed call within seconds, finds out what the caller needs and books them in or routes them to your team. It can also answer calls 24/7 so fewer calls are missed in the first place.
- Instant text back on every missed call
- AI receptionist that answers around the clock
- Every call and outcome logged in the CRM
- Missed
- 2:14 PM · Team on a job
- Text back
- 3 seconds later
- Need
- Leaking water heater
- Booked
- Today 4:00 PM
Calculator FAQs
Want to see what Relay could recover for your business? We’ll walk through it with your numbers.
How accurate is this calculator?
It’s an estimate based entirely on the numbers you enter. Use your own call logs and sales numbers for the most realistic result, and try a few scenarios.
How do I find my missed call rate?
Most phone systems and providers show answered and unanswered calls. If you don’t have data, track every call for a week, including after-hours calls.
Why do so many callers not call back?
Callers who reach voicemail often move on to the next business on their list, especially for urgent or time-sensitive needs. Adjust that slider to match your experience.
How does Relay reduce missed calls?
Relay can answer calls 24/7 as an AI receptionist and instantly text back any call your team misses, then book the caller in or route them to the right person.
Stop Paying for Calls You Never Answer
See how Relay answers, texts back and books the callers you’re missing today.