AI Voice, SMS & CRM Automation

Industries

AI Agents for Agencies & B2B Services

Qualify inbound prospects, book better discovery calls, reactivate old opportunities, and keep proposals moving without asking your team to manually chase every lead.

Qualify fit, budget signals, timing, and decision-makers
Book discovery calls with useful context already captured
Automate lead, proposal, and database follow-up

New Lead Qualified

John Smith meets qualification criteria.

AGENCIES & B2B SERVICES

Spend less time chasing leads and more time having the right sales conversations

Agencies and B2B service companies often have a familiar problem: good leads are mixed in with poor-fit inquiries, discovery calls are booked without enough context, proposals sit open, and old opportunities disappear into the CRM. The sales process depends on follow-up, but the people best suited to sell are usually busy delivering work too.

Relay AI gives marketing agencies, web firms, lead generation companies, staffing businesses, outsourced service providers, and other B2B organizations a trained agent that can qualify prospects, collect business context, book conversations, and keep opportunities moving. It helps turn an inconsistent follow-up process into a system your team can actually see and manage.

AI THAT SOUNDS HUMAN

Hear Relay AI in Action

Listen to real examples of Relay booking appointments, qualifying leads, and answering questions.
AGENT CAPABILITIES

What the B2B lead agent can do

Qualify business fit

Relay can ask what the company needs, what problem it is trying to solve, current provider or approach, timing, budget signals, company size, decision-maker involvement, and other criteria your sales team uses. The questions can be configured around the exact services you sell.

Book better discovery calls

Instead of placing every inquiry directly on a calendar, Relay can first collect the information that makes the meeting useful. Qualified prospects can then move toward a discovery call with the lead source, needs, priorities, objections, and relevant context already documented in the CRM.

Follow up on proposals and open opportunities

When a proposal has been sent or a prospect needs time, Relay can continue approved follow-up, identify questions, surface objections, and alert the salesperson when the prospect is ready for a human conversation. Opportunities stay active without relying on someone’s memory.

Reactivate old leads and databases

Agencies and service companies often have years of old inquiries, past prospects, and stalled deals. Relay can reopen those conversations, identify whether there is renewed need, and move worthwhile opportunities back into the active pipeline instead of leaving them unused.
Inbound and Outbound

Built for inbound and outbound B2B sales workflows

Inbound workflows can include website leads, paid campaign responses, referrals, audit requests, contact forms, missed calls, webinar leads, content inquiries, and service questions. Relay can capture the business problem and qualification details before the sales team invests time in the opportunity.

Outbound workflows can support prospecting campaigns, audit follow-up, event leads, old databases, proposal follow-up, lost-opportunity reactivation, renewal conversations, and other outreach your business is legally allowed to conduct. Relay helps create the initial conversation and records the outcome so salespeople can focus on prospects with genuine interest or a clear next step.

CRM and Human Handoff

Designed to make salespeople more effective, not replace the sale

Complex B2B sales still depend on trust, expertise, strategy, and human judgment. Relay’s job is to make sure your team reaches that conversation with better information and less administrative friction. It can summarize the lead, update stages, trigger follow-up, capture objections, and book the next conversation so your people spend more time selling and less time managing the mechanics around the sale.

Workflow

Industry-specific use cases

Inbound lead qualification

Capture business need, service fit, timing, decision-maker information, and other criteria before the discovery call.

Discovery call booking

Move qualified prospects to the calendar with the context your salesperson needs to have a stronger first conversation.

Proposal follow-up

Keep open proposals moving, identify questions or objections, and alert the salesperson when a prospect is ready.

Database reactivation

Re-engage old leads, dormant opportunities, and previous prospects to find companies with a renewed need.

Real Results

What you can expect from Relay AI

24/7

AI agents available around
the clock.

< 30 sec

Average first
response time.

100%

Conversations automatically logged to the CRM.

5+

Communication channels connected.

AI That Works Alongside Your Team

Your Trusted Partner for Every Conversation

From the first call to the final follow-up, Relay keeps every conversation organized, actionable, and connected.

CRM Automation

Every call, text, and lead is automatically logged, summarized, and organized inside your CRM.

Smart Workflows

Trigger follow-ups, assign tasks, send messages, and move leads through your pipeline automatically.

Reporting & Insights

Track call volume, conversions, response times, and team performance with real-time reporting.

Connected Agent Ecosystem

Put a trained AI agent in front of your next B2B lead.

Relay AI helps agencies and B2B service companies qualify faster, follow up more consistently, and spend more time on opportunities that can become revenue.